BMW Recall Information

Dear Valued Customer,

As a member of our community, BMW OF ORLAND PARK is committed to making the safety of you and your family, as well as your vehicle ownership experience, as great as possible. This is why we are proud to announce the opening of a unique Recall Department at our dealership. Our specially-trained staff is prepared with the knowledge and parts necessary to service your vehicle, and our goal is to make this experience both hassle-free and enjoyable despite the inconvenience of having recall repair work completed on your vehicle.
Our Recall Department offers fast and convenient shuttle transportation to and from your home or work, will wash your vehicle before it is delivered back to you and will perform a multi-point inspection to determine if anything else may require repair on your vehicle. Our mission is to ensure that your vehicle is returned to you in the best condition possible so that you can safely get back on the roads with peace of mind.

What Are Recalls and Why Do They Happen? 

Every automotive manufacturer rigorously tests its vehicles before they leave the factory and make their way to dealerships around the country. But occasionally, an issue with a vehicle or its equipment is discovered later on, after more extensive use and exposure to real-world driving conditions. Manufacturers, along with the National Highway Traffic Safety Administration (NHTSA), work around the clock to monitor and respond to such issues to help keep drivers like you safe. 

The manufacturer and the NHTSA will issue a recall if a vehicle or its mechanical components, seats, or tires do not meet minimum safety standards or are found to pose an unreasonable safety risk. The manufacturer is responsible for providing necessary recall support for its customers with a repair, refund, or replacement of the recalled component(s).

How Do I Know if My BMW Has a Recall? 

You’ll receive official notice of any BMW recall that affects your vehicle via first-class mail. You can also look up recall information online with the NHTSA or with your vehicle’s manufacturer:

You may be asked to enter your VIN (Vehicle Identification Number) to look up recalls for your vehicle online. You can locate your VIN on the lower driver-side corner of your windshield, on the sticker in the driver-side door jamb, or on your vehicle registration card. 

My BMW Has a Recall. What Comes Next? 

Every automotive manufacturer, including BMW, must provide recall services at no cost to the affected customers. However, only authorized dealerships can provide these complimentary services. So, if you’re notified of a recall for your BMW vehicle, you should schedule service without delay at your local BMW dealership. If you’re in Orland Park or Frankfort, you can count on the service department at BMW of Orland Park to handle your recall in a timely manner! 

Contact Us with Any Questions or Concerns

BMW of Orland Park wants to help you take on every drive in your BMW with confidence. In the event of a recall pertaining to your vehicle, you can trust our factory-trained and certified technicians to complete the necessary repairs with precision and accuracy. Do you have some additional questions or concerns? Contact us or stop by our dealership in Orland Park, and we will be happy to help!

Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 8:00 PM
  • Fri9:00 AM - 7:00 PM
  • Sat9:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Thu7:00 AM - 7:00 PM
  • Fri7:00 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed
Parts Hours:
  • Mon - Thu7:00 AM - 7:00 PM
  • Fri7:00 AM - 7:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed