Customer Testimonials
Always a pleasant experience at the Orland Park location. Dion was helpful, informative and kept me notified of the progress on the work on my car.
I had the most enjoyable experience buying my new BMW from Gus at Ziegler!!
Great service.
My service today was quick precise and affordable!
Very easy and friendly purchase experience with Mateen.
Love the service! Always friendly and efficient.
Great Service!! James was great at explaining everything to me!!
I come back to the dealership because James always takes care of me to explain what's happening keep me in touch and gets me in and out fast. I sent him a email and he quickly got back to me and scheduled me in had the assessment done and got me out that afternoon faster than I expected. This is my second bmw I have had and if James is not there I wait and for him and don't even schedule through anyone else because I trust what he would tell me and that I get good service ...
Overall buying experience was excellent. Peter was able to work with me to get me the price I wanted for my new car.
Always like checking into a 5-Star Hotel. Hardly had to wait at all for this unscheduled drop in appointment. Corey makes any visit feel like a reunion. Left with everything taken care of. AGAIN WITHOUT AN APPOINTMENT I’m very lucky to have this Facility SO CLOSE to My Home Residence
Great service and follow up. I wish they would have discussed additional service to plan for.
Always a wonderful experience. Customer conscious and solution driven! Offers a personal touch that means so much!
I came in for an oil change and Kevin was very helpful. He’s has always taken time to answer any questions or concerns I have.
We had a great experience today. Richard was thorough and very informative😊
I always get superior service at BMW of Orland. James Hatchet is a phenomenal Service Representative. He always exhibits knowledge a d patience for my many questions. Gives me a clear and professional explanation of any items that show up on my auto assessment.
This service department is top tier when it comes to knowledge and customer experience. I would like to give a huge thank you to Kevin Hernandez he was my service advisor. I highly recommend this gentleman for any of your service needs!
Very efficient and great explanations.
The experience was seamless, from working with Colleen on ordering the car to picking up. Super smooth and exceeded my expectations.
Tony was great to work with my vehicle had issue and worked on for 4 hours they provided me with a loaner immediately that was a big help !
I was very satisfied with my service. It was fast and efficient, The staff was very helpful.
Great car service. Richard provided me with the information on what the repairs that my car needed.
Parts departments and men at counter great Very helpful Service men okay but they will be take more attention to costumer I mean more explanation etc And my last thing should be nice to pu car clean after any service even if it’s only diagnostic and estimates but that’s service is also not free and little to expensive in my opinion Thanks
They were very organized even though they were busy. I appreciated that people were taken in the order they came in, there is always someone who thinks they are more important. Jason was easy to work with.
Great service especially from our service rep, James
Very professional and does more than the average dealership does, therefore making it worth my time and money.
Great service. Very friendly staff and eager to help customer. It was great experience to buy the car
Dealership was good as always people are friendly, attentive knowledgeable and the place is clean
Service Rep, Kevin, was very accommodating, attentive and efficient. Professional as usual. Easy in, easy out
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I always receive and appreciate great service. That’s the reason I keep coming back for all my cars.
A pleasant experience
My experience at Ziegler was very informative and James was very helpful and has great customer service.
I went into the dealership expecting to pay an arm and leg fora oil change. I was pleasantly surprised by the price. Also the service coordinator Cory was very helpful and answered all of my questions clearly. FYI.. I also had to bring my kids and the setting was very welcoming 😀 Thanks BMW in Orlando for your service..
I scheduled an appointment at Ziegler BMW of Orland Park for some general maintenance. Dion was my service associate and he was informative and courteous and had me on my way in no time .
My experience was alright I was completely satisfied
Had a few issues I wanted checked on my i4 - brakes, tires, and a heating issue. Cory met me at my car and got the details and informed me of the process. The tires and brakes were a non-issue. The heating issue took longer to diagnose and assess options. Cory kept me well informed as to status and the tech successfully resolved the issue. Overall great service.
Seamless check in by service rep James. Kept me informed throughout the process. He’s an excellent customer service person
Outstanding service and an amazing team! The highlight of this dealership is undoubtedly their exceptional service department. James went above and beyond to assist me, quickly arranging a loaner vehicle and addressing the issue with incredible efficiency. Their professionalism and commitment to customer care truly set them apart. Highly recommended!
This Dealer provided Great service. Very easy and quick, a very seamless way to lease my new BMW.
Excellent service
My service advisor James Hatchett got me in and out to service my 2023 BMW X3. He was very detailed and kept me in the loop of the entire process. James made sure that my experience was easy and informative. James was upfront and honest about anything that he needed to bring to my attention regarding my service. I’d recommend Zeigler BMW to all of my family and friends and if you need service to your vehicle, make sure to ask for James Hatchett. I’m a customer for life thanks to great service and attention to detail. …. Sidebar: although ...
Very professional open, and there to inform me of things needing understanding . James is some you fill you can trust to be honest with you.
sid and matt were amazing!! i appreciate all the amazing help and a great first purchase experience!
If you want to buy a car without headaches, just ask for Mateen. That’s all I gotta say.
My experience with Huga from Ziegler BMW was indescribable!!! From the first time Huga and I connected by phone, she was warm, pleasant and ready to assist. When I met her hours later, I was impressed by her experience, wealth of knowledge about BMW’s and her customer service focus for my husband and I. We are extremely grateful for our experience and LOVE our vehicles!!!!
Tony Scanlon and the entire service team at Ziegler BMW are always truly the best!!
Great employees Location convenient Great service Hours of operation helpful Friendly atmosphere Clean and accommodating
Gus Gertos is very professional sales person. He is very good providing all the information and taking care of us from first call to we left the dealership. BMW of Orland should be very proud of having employee like him. He is providing excellent service. Thank him taking care of us in a short time.
Huda and the manager were awesome! Worked hard to stay within my budget and helped me to drive away in a brand new SUV.
Timely service and good customer service along with explanation of labor to be performed during my waiting period.
All of the sales-personnel were very professional and knowledgeable. They were patient and encouraged questions. All of my questions were answered in a timely matter. Even the facility itself was of great quality.
Dion was helpful in service
James was very helpful in assisting with my request for an oil change as well as guiding me on warranty information and service plans. The cashier was pleasant and very patient.
Great car buying experience! I would highly recommend! Peter and Joe were very knowledgeable and helpful!
Working with Tony in Servicing was a pleasure. He provided updates and he's knowledgeable and very thorough. Will return soon to have my other services needed to be resolved. Thank you.
Always have a wonderful experience at BMW of Orlando Park. The dealership is always clean, the staff is friendly and knowledgeable. Tony is a really good service rep. He is knowledgeable, friendly and very professional.
This dealership is prompt and extremely thorough. While waiting on my vehicle to my surprise I received a video description of my vehicle also conveying to me the work to be carried out. I had an appointment and they were very considerate of my time and the service was prompt.
Victoria Kendra was great, very knowledgeable about the vehicle I purchased. Her sales mgr. Answered all my questions.
Everyone was so helpful and went out of their way to help me and that is so impressive!! I am happy I have my car serviced with your service department
They always take good care of my car and all the staff are very helpful and friendly
Cory Kazienko at the services was very courteous and helpful and my car was taken well care of.
Timely excellent service
Quick service for first maintenance. Very professional. I would recommend this dealership for bmw service.
Corey was very helpful and courteous. He’s a real asset at your dealership. Service was quick.
JAMES is awesome very knowledgeable very supportive great professionalism very clear with advice. Make sure I understood what the expectations were and what my options were.
No issues explained everything that needed to be done, and Tony called about an issue they found with the breaks when doing the inspection.
Dion was courteous and kind, as was the electric mechanic. Waiting was long as they were busy on Friday afternoon, plus I walked in without an appointment. Thanks guys.
My advisor James was really professional and accurate with the details about my X4 BMW
Great customer service!! Very happy. Peter was awesome. High recommend working with him
I recently got my first BMW here, and Vitoria made the experience incredible. When I told her what I was looking for, she immediately found the exact car, walked me through the configurations, and arranged a test drive. During the drive, she explained all the features and ensured I felt comfortable with the car. She also handled the paperwork efficiently, making the process smooth and hassle-free. If I ever get another BMW, I’ll definitely return!
Jason is very helpful and always ready to answer questions with courtesy and respect and he knows his job very well
GREAT EXPERIENCE.
Great service! Jason got me in and out ! Highly recommend using him
Overall experience was good and got me in and out quickly. Finished repair on time
Great service- Always
Excellent service and time spent waiting was not long. Nick was very professional and shared a video of the services completed. That was excellent!
Great service
Richard made my visit very easy with no complications at all. Customer service is top tier
They information you of things regarding the car. They checked the vehicle thoroughly and keep you updated
Zeigler BMW is my go to dealership when I’m in town. They are extremely professional, helpful, and understanding. I appreciate their patience and highly recommend them to any BMW owner.
Highly recommend Zeigler!! They were amazing, start to finish! Very knowledgeable and patient with people in making a good, informed decision.
Joe DiGiovani and the team at Zeigler BMW were an absolute pleasure to work with. The whole experience from order to delivery was professional and seamless. We love our new X5 from Zeigler.
I love BMW of Orland. They always give a great customer experience and keep me updated when I wait for my car to be serviced.
Another great experience with James and Conner at BMW of Orland Park. Got me in quickly for an appointment and fixed my car while I waited. I highly recommend them!
The staff is very professional the financing department had me in and out quickly
BMW of Orland Park strives to provide excellent customer service in everything we do. From our sales department, to our finance center, to our service center, you can feel confident that your entire experience with BMW of Orland Park will be nothing but exceptional. Read below to see why our customers rate us as a 5-Star Dealership.
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