Customer Testimonials
I appreciate bmw of Orland park for taking care of me as a customer and would recommend this dealer for friends and family ! I will be purchasing another vehicle for my wife sooner then later !
This dealership is amazing. Great professional quality service. Keep up the good work. Satisfaction Guaranteed
Great experience treated with kindness and was explained the evaluation of my mini very informative
Corey is a very pleasant person to talk to about our concerns with our car, he listens very well and shows corcern
Excellent service - my service Manager was excellent! Will continue using them as I have since I bought the car from them.
A+ customer service! Chris V. is amazing! And a genius😉😂! Gabe is thorough and very knowledgeable
Good experience will be back ..
First time getting my new X4 serviced and the appointment exceeded my expectations on professionalism of Dion, overall wait time and video instruction on how best to maintain and drive my car.
Service rep James took excellent care of me and made me fill like family. The video of the technician working on my car was outstanding and educational.
James is extremely professional and a great part of the Ziegler team! Thank you so much!
Overall, great service and professional. Would go back again and again. Highly recommend for all your needs.
Went to this location and they provided great customer service. They answered all my questions
I love driving a BMW, it's truly the Ultimate Driving Machine PLUS I adore working with the team over at Zeigler BMW, they're always on top of their game!
Just bought a new X4 over the phone. Jesus was super easy to work with. Painless experience. Highly recommend this dealer and Jesus in particular was very responsive. Could not have been smoother. 5 ⭐
In for regular maintenance. Treated extremely well by my advisor who kept me informed throughout my visit. During the inspection, they found a problem with the tail pipe and replaced it. It was under warranty. Nice waiting area. Just an outstanding experience
I always have a pleasant experience at BMW of Orland. Dion was a pleasure to work with and was on top of it when it came to updating me and letting me know where they were in the process.
My service repair went well, customer service was great. Representatives were nice, kind and knowledgeable
Excellent experience- Sid was amazing - offered best price - was attentive, organized & super helpful. I ordered & purchased a new 2024 BMW - car was on time, exactly as ordered, beautiful!!
Top notch service as usual. Very informative and they keep you updated through the process. Service at this dealership is one of the many perks that come with BMW ownership and one that will keep me in a BMW for the foreseeable future.
The service rep was very friendly and helpful. The dealership was very clean and comfortable
Fantastic service. Would definitely go back to this dealership and work with Sarim and Gabe again.
Loved my experience working with the dealership. Sarim was a pleasure to work with and I never had to worry about the status of my vehicle being delivered because he kept me informed every step of the way. Would definitely go back here and would absolutely work with Sarim again.
Great staff, Tony helped me get my car serviced and back on the road in time.
This is the best BMW dealership in Chicago
When I entered the service department @ Orland Park BMW, James offered to help me. My visit included updates via video, giving me updates on my car. James explained in detail the process of fob replacement. The dealership was clean, customer service-oriented and professional. I totally recommend this dealership! Joan Shanahan
Unexpected engine disruption on I-294. BMWOP turned a negative situation into a positive experience. Got me back on the road and on my way in no time. Extraordinary customer care and quality service.
People at Zeigler were great to work with. Relaxed atmosphere, no sales pressure, and thorough with the closing paperwork. The used car I purchased was a represented. They redid the detailed cleaning after we drove it, paired my phone to the car, and I left with a full tank of gas.
Very kind, polite people, very clean and accommodating. I have worked with James numerous times and he is fantastic. He is a huge asset to the service department. A+++
This dealership respects their customer’s time and provides a thorough report on your car.
The easy of making the appointment was great. The check-in process has improved. The speed and accuracy of the service I received was great. Thank you for improving your Service Center!
The Service Department and Tony Scanlon went above and beyond to resolve a mechanical issue. My vehicle presented an alert message pertaining to an inability to charge the battery. In short, had the vehicle towed to BMW of OP on the week of Thanksgiving and had it back within 3 days - including Thanksgiving day. Tony and team provided topnotch service and communication making this possible issue as smooth as possible. Hats of to the BMW of OP Service Team.
Great service center! Always take care of me fairly and honest! Would refer people to this center!
It was a very pleasant experience, Dion was great and made sure my concern was corrected.
I came in for an oil change & vehicle check up. (~$700 for an oil change, vehicle check, new wiper blades, and exterior car wash) Overall, Great communication and Friendly staff. But, High prices.
Service personnel knowledgeable and friendly. Expensive to have vehicle serviced there as hourly rates not realistic. Brakes cost $2000, with $1000 of that for an hour and a half of labor. Service personnel tried to do what they could to help.
Some of the best customer service I’ve experienced. Tony is great!!!!
sales-very knowledgeable about the car. Gus helped me make intelligent decisions about the car.
Amazing Experience. No stone unturned! Sen was the best. Impeccable customer service, knowledgeable and personable. Don't look or buy anywhere else!
Great professional service and issue with car recall as car repair finished in timely manner. Great dealership , clean and professional car advisors.
Very knowledgeable showing me the car. Finance manager had helpful information on the warranties. Very happy with the experience.
Service Consultant was excellent advised on service needed the facility was immaculate and when I pick the vehicle it was Clean
I love Orland Park BMW great service great team there. Everyone is helpful. That’s the place to be when you need a car a BMW. They can help you get any car you want
Very friendly & knowledgeable.
Joe McFadden is the best, most accommodating, and most knowledgeable sales representative I worked with. He went above and beyond to provide the best possible experience.
Nick was my Service Advisor & I would return just because of him. He was attentive and respectful of my schedules and my time. Much appreciated!
Excellent customer service and welcoming environment at BMW of Orland Park. Staff were attendant to the needs of my vehicle.
Great and timely customer service. I was immediately taken care of upon arrival.
Purchased a used car from Ross Ricobene. Car was clean/no issues whatsoever, smooth purchase, all around great experience !
The customer service was great and James was beyond helpful and accommodating!
This has been the second time dealing with Gus Gertos. He has made our experience unstressful. He is very knowledgeable and very experience. Satisfied customer!
Good experience. Kept me informed of progress and like the diagnostic video they send prior to starting to perform work
I took my car to the BMW in Orland Park to have my primary key fob that was malfunctioning. I had a great service from Jason Jakubowski. He was courteous and ran several diagnostics to determine that I needed a new key that ordered. All great things to say about him my first service at Zeigler BMW. I will definitely go back there.
No complaints about this dealership this is the 3rd BMW I have purchased from them salesman Chris was excellent
Good experience, informative, hardworking,helpful employees, good communications through text messages, email I'm happy with friendly environment
Excellent service. Professional and friendly staff. James, our service representative, was great. He explained before,and after the appointment everything I needed to know. Excellent customer service.
I purchase my BMW from Zeigler Orland Park. The sales man Quincy Johnson was very helpful and made the experience pleasant and non stressful.He worked with me and went out of his way to make sure that I was satisfied with my purchase. He was very thorough with explaining all my options for financing and extras regarding the car. I am very satisfied with the treatment given by Quincy and the other staff at the dealer. Thank you!
Gus was great from the beginning to end we felt taken care of. He was efficient in all the details of the car from test driving to explaining everything once I picked up the car. It was a great experience as a first time car buyer. I appreciated how quick everything was taken care of and he communicated throughout the whole car buying processes. I felt like he went above and beyond for his customer service which I appreciated that. Would definitely recommend this dealership as well as Gus to other customers looking to buy a car at BMW!
Dion was great with helping solve the issue with my car in a timely manner. He made sure everything was taken care of before I dropped off my car.
Very comforting environment, fair prices, fast and thorough service, very nice people to do business with.
Gus is wonderful. Make me feel comfortable every time I purchase a car. Thank you
My Wife and I experience with Marteen was the best! He was very helpful and knowledgeable about the vehicle we purchased and saved us a whole lot of money!
We went in for service and some of those guys seem to be pretty unfriendly, however working with Tony Scanlon was totally different! He was super friendly, provided details, customer service was phenomenal! We will definitely be going back and only working with him going forward!!
Always courteous and helpful. My service advisor, James Hackett is amazing. Happy to bring my vehicle there
Great Service!! Gabe the manager always takes care of me!! Also James in the service department is always executes according!!
Worked with Peter on a 2024 M340i. He was very knowledgeable about the car, kept in constant contact with me, and it was a smooth delivery process. I would 100% recommend BMW Orland Park and working with Peter
Staff are friendly and nice. Service is great. Communication is excellent. However prices are high compared to other BMW dealers
They are honest and a pleasure to work with. Really knows the product inside and out.
Corey Is A very pleasant person to dealer with, he is very personable. And makes my service experience very tolerable.
I see your goal is for the visit to be "Truly Exceptional" and I'm pleased to say Dion Grace and everyone else who assisted me, made this happen; This includes the parts, billing, and IT departments. Further, my wife and I were fortunate to meet Seraj Abughoush, who was very professional, personable, and helpful.
Tony was helpful and very kind
James Hatchett enhances my service experience at Ziegler BMW. He is professional, reliable and facilitates top notch service. He excells as an exemplary representation of the company.
My service was quick and completed before the promised time. Richard Poole, my service advisor was excellent. Problem handled. Thank you Zeigler!!
Mr. James Hatchett is a fantastic representation of customer relations and Service. He was professional, direct, efficient and timely. I appreciate BMW having a high character individuals such as him in the customer service capacity. Thank you.
Great experience, went in for service, it was quick and the staff was friendly and helpful.
Excellent service! I was in and out quickly and felt respected and taken care of. Ask for Ross Ricobene. He was very helpful and mindful of my time. I also appreciated the genuine interest Gabriel the head of finance at BMW of Orland Park showed. Great place that lived up to its reputation.
Rich (service desk) is extremely helpful and professional.
Dion was very polite and professional. He provided any information I asked for. I had no problem sitting and waiting on my vehicle to be serviced.
Jason/Service was professional in his interactions; he provided timely information. I received excellent service. My car was ready on time--with no surprises. The repair quote was accurate. I highly recommend the service department at BMW of Orland Park!
Will O’Hara and Matin Sen are amazing! I had an issue with my car and they were gracious to take care of it and provided exceptional service. Highly recommend Ziegler BMW at Orland Park!
James Hatchett was very professional and made sure i understood the inspection process and/or services.
James Hatchett needs to be promoted to Service manager. His professionalism is unmatched. Thanks again James.
Great experience all around. Sales person was very knowledgeable and helpful through the whole purchasing process,
Chris Vosler was incredibly knowledgeable about the vehicle I was interested in. He was patient with my questions and was dedicated to smooth negotiations by creating a hassle-free process, presenting the best/financially sound quote upfront, and maintained a pace that was comfortable for me. Excellent experience with Chris and would have likely continued my car hunt if it wasn’t for him.
I had the best I experience I've ever had at this dealership! Peter was amazing and they gave me the best deal around for sure:))
Amazing customer service overall experience was hands-down one of the best…Go see Andrew he will get u right
Incredibly quick and efficient. Made my appointment online and was greeted at the service door by Corey who was courteous and made sure all my service needs were met. 10/10 experience!
Siraj always helps my family and I with any and all bmw questions/orders. We finally decided on a 2024 x5e hybrid. If you are looking for a bmw, talk to Siraj. He'll take care of you
excellent experience! Colleen delightful and pleasant No stress , no pressure Kept us posted after ordering vehicle until it was delivered
This is a nice dealership. The team seems knowledgeable and are pretty friendly and accommodating.
Fast and accurate service, thanks guys. Looking forward to get back. With my bmw. E46
Friendly, helpful, and knowledgeable. It was easy in and out.Car was serviced that day in a timely fashion.
the service advisor was prompt, service was quisk and the rep was knowledgeable about my vehicle and it service needs
Have some good workers best experience wa with the last service tech cannot remember his name give him a 10
BMW of Orland Park strives to provide excellent customer service in everything we do. From our sales department, to our finance center, to our service center, you can feel confident that your entire experience with BMW of Orland Park will be nothing but exceptional. Read below to see why our customers rate us as a 5-Star Dealership.
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