Customer Testimonials
Joe was great, what a professional. Would recommend 10/10! One of the Best Experiences when buying a car EVER!
Clean, well run, attention to detail very easy to acquire a service appointment to fit your schedule
Had a great experience buying my first car! Mateen was prompt, professional and knowledgeable. Highly recommend him A+ service!
Feraus Shetat “Ross” was awesome. The whole team was great, they are located in Illinois I am in Texas, I did the whole transaction through phone, text and email. They followed through the whole way, bought a car site unseen. One of the best transactions at a dealership ever, we all have had “delegar ship” experiences. The whole transaction was done smooth, from beginning to end they followed through on their word. Car was delivered to my front door. A++++ 1000% rating to this great dealership. They will not disappoint.
Helpful friendly staff, willing to listen to your needs and ability to see what works.
Corey J and Richard P are excellent service coordinators. Highly recommend. Both are knowledgeable and efficient. This dealership has fair and competitive pricing on service.
The service team at Ziegler BMW alway performs an exceptional job. I am a very satisfied customer. Mr James Hatchett is always professional and courteous .
Very professional and quick overall service. I would recommend to anyone. James H. Took care of us and was awesome.
Rich is always a pleasure to work with, he always answers my questions and goes above and beyond whenever I need service for my M4
Richard service advisor at orland park BMW is excellent and very helpful. He got my car serviced immediately and called when done .
Will was super awesome! Please see him if you are interested in any BMW. Will walked me through the car purchase and made sure I was happy and got the right car. Will tried his best to get the best deal for me, which I really appreciate.
I had a great experience purchasing my new vehicle at BMW of Orland Park! William Carroll was my sales consultant and he made the whole process very easy from start to finish. He followed up with me consistently even after my purchase. The finance manager, Gabe, was friendly and efficient.
Servicing was done in a timely and professional manner. No complaints. Everything went as expected.
BMW Of Orlandpark. Is one of the best dealership around. Employees are always friendly. The advisors are very knowledgeable.The service on your vehicle is alway excellent!
I had a wonderful experience purchasing my BMW vehicle from Firras. He made the process simple and quick. I got what I asked for!
Great customer service not my first time I bought many cars from them. Mateen did a excellent job!😊
Ask for Seraj, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
Knowledgeable and pleasant sales associate. Took plenty of time to help us with all the features.
Friendly courteous able to help me solve my problems Jason the service writer did a wonderful job assisting me
On time. Very professional and friendly. Great work and more than I expected. Very comfortable waiting area
Dennis in sales is the best, SUPER GREAT communication skills, and would make sure everything was upfront and honest. I bought out of state fully remote so not as easy as walking in or visiting locally. If any issues arise he was quick to fix them or very communicative regarding the status or process of the purchase experience.
Excellent! Responsive, helpful, friendly, and communicative. A perfect transaction. It was a long distance purchase and they made it work.
Jason Jakubowski was great! He was very professional, kind, and provided excellent client service! I highly recommend him!
I ended up spending the whole day at the Dealership today. I was thankful I was able to work while I waited, but it was a very long day. The advisor was caring and understood my frustration. I was thankful for that as well.
Paul Kay was my sales rep. Outstanding gentleman best experience I’ve ever had dealing with purchasing a Vehicle. He’s going to be a great asset to Zeigler.BMW of Orland Park. Britney Brandon the receptionist when you walk in the dealership makes you feel that you’re gonna be dealing with quality people. Thank you to all that have made my experience dealing with Zeigler BMW a truly a “Great Experience.”
My service Advisor Richard Pool is great. Attends to all of my needs in a timely manner, listens closely to my requests, and always answers my messages whenever even if it’s months after my service. I will always service at BMW of Orland! Thank you again Richard! Hope to see you soon! - Ronnie H
Wonderful dealership. We had exceptional service with Chanel Gray. A beautiful person inside and out. And of of course a lot of the employees as well. Brittany Brandon wonderful too!!!
I been working with Rich the service director since i got my car 2 years ago, He is the best , and I recommend all my friends and family to do all their services there!
I came in to have service done & everyone was so polite and attentive, I walked in and immediately sat down with a service advisor. The service I had done was quick and the advisor was amazing with communicating the progress on my vehicle. I will definitely be back to BMW of Orland Park and I will recommend them to everyone I know that has a BMW.
I decided that I wanted a nice Christmas present for myself. My car was rattling, I knew what I wanted. Thanks to Kerry Washburn and Orland Park BMW..
They are a very dependable and professional staff..Excellent dealership and highly recommended. Toya is a great service writer. Thank you Ziegler family and happy holidays!
Very good service I was very happy with Corey on the service desk thank you
Called with a problem and spoke with LaToya. She was very knowledgeable with the BMW and was able to accommodate me the same day. Also the whole service department from manager Ken T to the BMW specialist to the porters , did an outstanding job.Thanks everyone involved.
Immediate attention was given to my request and frequent updates were given during my waiting. The job was complete in less than 3 hours. Good job
Service rep very helpful and knowledgeable. Corey kept me informed throughout the entire process.
Joe McFadden and BMW of Orland Park were a pleasure to work with. They were extremely accommodating and very straightforward to work with. I will be back and would highly recommend them.
Excellent customer service yesterday I went to buy a new bmw X5M they gave me the best service at the best deal and the best price 100% I recommend the seller Joe McFadden very good service from him
Thank You for the service l received yesterday for my BMW. The service for my car was excellent. The Service Adviser was courteous and kind. I always get excellent advice when I come to the BMW dealership. Thanks
Couldn’t be happier with the car or purchase experience! I felt great sense of professionalism and attention to my comments from the very first interaction.
LaToya was very pleasant and helpful l enjoyed talking to her. Service was done in a very timely manner, washed the car a good job all around. Dennis Patterson
Great service and quality professionals work here! Brad was my service advisor and made sure my car was serviced adequately and in a very reasonable amount of time. Thank you
Corey Josephson was a knowledgeable and helpful and friendly service advisor who gave us an exceptional service experience for our vehicle. Kudos to you, Corey!
I was in and out as I was told... no delay. . James handled the service that I needed very well. I also had to see Damian, the genius, and he handled my issue and educated me as to how the problem could be solved.
I have been serving my cars exclusively with Jason Jakubowski and Tom Jordan for years and they always goes above and beyond for me and my family.
From the moment I first contacted Zeigler Auto Group their customer service was incredible. Our salesman was Scott Wagner. Scott immediately returned my emails and when we arrived at the dealership we were greeted by several employees that offered to help us and made sure we were taken care of. My husband and I have bought several vehicles over the years from several different dealerships and we have never had such a smooth and pleasant experience. We will definitely buy our next vehicle from Zeigler Auto Group.
Great and friendly staff in each department, prompt customer service. My vehicle was completed and delivered as promised. Richard in service was more than helpful throughout the process.
I’m always pleased with the service department. They service my car, clean it and out of the door I go. Good customer service! Happy
Ziegler BMW in Orland Park is one of the best when it comes to customer satisfaction. Very kind and friendly. In and out quickly. Thank you
I had servicing (oil change) done. It took 90 minutes. I observed some staff walking around without masks, and no social distancing. No hand sanitizers placed anywhere . I felt uncomfortable to stay that long in that environment .
Really good experience with Colleen, felt no pressure or rush at all. My BMW 540i is awesome I love it and BMW of Orland! Thanks!
Best dealership I’ve ever been to. Richard Pool is the best service writer I’ve ever worked with. He is very knowledgeable and professional. I’m recommending Orland Park BMW and specifically Richard to everyone I know!
Always recieve excellent service every time here. The staff has always been friendly and courteous every time. Service department does good work and the complementary car wash is a great perk.
Although this dealership is almost an hour away from my house I don’t like going to any other dealership as they always provide the best service. Every advisor I worked with (Richard, Latoya, James) are really great. They always provide a free loaner and they were able to beat other service centers prices as well. I am their loyal customer forever!
Hey, the service was excellent my advisor Brat did an amazing job from the time I entered. He was very He was very thorough and did all he could to make my visit pleasant . I give a 10 for my visit today!!!! Great job!!!!
Joe truly exemplifies excellence and defines what it is to be a top performer at a luxury automobile dealership. I would 100% recommend him to anyone looking for a new or pre owned BMW! He knows his stuff and truly wants what's best for you. That is very hard to find and once we found him we felt 100% confident in our purchase.
6/12/2020 BMW of Orland Park was GREAT to purchase from. Eddie Steffan the Client Advisor was especially helpful and also a wonderful person! If you have the opportunity to purchase from Zeigler BMW of Orland Park you won't regret it.
Professional and great service. Thank you so much. Appointments are easy to make. Time frame is great. Waiting area is clean and relaxing. Coffee and bottles of water is a nice perk.
Although I received bad news for my visit, Brad in service made it very understandable of what repairs needed addressed first, second, etc. and what repairs could wait.
The service was EXCELLENT . Due to this corona virus I was skeptical about visiting a car dealer. But I was in and out within a couple of hours. And very happy with my purchase. I give ZEIGLER 5 stars for all around service !!!
Five star rating for Service writer Jason Jakubowski and Zeigler BMW of Orland Park. Great Job! Jason was very helpful in getting my car serviced in a timely manner. Appreciate him making follow-up phone calls and text messaging regarding my vehicle status, as well as locating replacement parts in the shop the same day my car was towed in. Thank-you again for providing great service!
Satisfied with the entire experience from discovery to purchase...worked well via email to start and then finished the deal smoothly onsite. Thanks....thanks..thanks
Great service will return to have more work done no appointment just a walk in for an oil change they told us exactly when the car would be finished and a car wash thanks guys.
Excellent service. Service writer LaToya Tenton was very professional. I brought my vehicle in for a oil change and inspection... Thanks for the great service. I would recommend and continue to use them.
Jason is the best service adviser Extremely professional and knowledgeable and patient Mr Jabukowski is an asset to your institution My overall experience has been of the best
The best service advisor we ever had is Richard Pon (pls. check spelling) we give him perfect score!!!! 100%. Highly commendable!! He is Knowledgeable, courteous,
Great service John for Service Great had a busted tire due to city pot holes they replaced tire and completed the next service that was due
Had a problem with a car I bought. Ziegler went above and beyond to make it right. What defines customer service is how you are treated and taken care of when there is a time of need. Will recommend highly. Thanks Kerry!
Great service department. My advisor Richard was professional and informative. He suggested timely service and let me know what to expect over the next two years. He went above and beyond. Thank you!
Saw what was my wife's dream car, a Porsche Cayenne for sale at a great price on Cars.com. Contacted the dealer and started working with Dave Scanlon. I flew in from Nashville and Dave picked me up from the airport which I thought was classy. Upon arriving at the dealership and inspecting the car, there was some damage or flaking paint on the passenger side wheels. Dave didn't notice this before hand and I didn't notice it in the pictures. This should have been pointed out a bit better, but not the end of the world ...
If you think you're going to get your butt kissed because you purchase or lease a premium German or Asian luxury car any more those days are past. This dealership finds a way to make the numbers work to get me to my lease budget thats about it. It still takes 3 1/2 hours to get the deal done and you constantly have to follow up to get them to follow through. And at the end they get annoyed when you expect them to do what they say they're going to do. But I achieve my goals and I love ...
The entire team was absolutely amazing. Dan Basic, Joe McFadden and Gabe J literally bent over backwards for us! Without question I would recommend this dealership!
My husband and I purchased yet another BMW within a 6 months time frame from the first one. I absolutely love the experience, and hospitality there. Our car saleman guy is the best hands down. He’s professional and just down to earth, and a stand up guy. He doesn’t try and get over, or scam you out of your money. I recommend you go see Eddie Steffan and you won’t be disappointed.
My experience with BMW was priceless. Customer service was great, I highly recommend that you visit soon. I have referred my brother and he purchased a vehicle as well. When you stop by ask for Eddie Steffan, he’s the best salesman’s I’ve experience out of all my years of purchasing a vehicle.
BMW of Orland Park strives to provide excellent customer service in everything we do. From our sales department, to our finance center, to our service center, you can feel confident that your entire experience with BMW of Orland Park will be nothing but exceptional. Read below to see why our customers rate us as a 5-Star Dealership.
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